• All the orders are shipped from Santiago, Chile (Southamerica) within a week since order placement.
• Orders should take between 3 to 5 weeks to arrive. Sometimes a bit longer. 
• Orders come with a tracking number, I use our local post service Correos de Chile. 
• If your package hasn't arrived after 2 months, contact your local post office with the tracking number provided
• Since my products are handmade artwork, I cannot offer returns or refunds. 

If you have any questions, feel free to write me to